Frequently Asked Questions
Shopping at Cotton Candy Fabrics
What types of fabric do you carry?
We offer more than 11,000 bolts across both stores including designer fabric, including quilting cotton, batiks, flannel, canvas, precuts, quilt kits, and curated bundles. We feature a full range of garment fabrics in our Brookfield location such as knits, linen, denim, corduroy, rayon, viscose, cotton lawn, fleece, and more.
Are your products available online?
Yes! Most of our fabrics, notions, kits, machines, and classes can be found on this website, with new arrivals added frequently.
Do you ship orders?
Yes, we ship throughout the United States and internationally. Orders by 3pm EST and your order will ship the same day so you can start stitching sooner. US orders over $75 ship free.
Can I order from either store when shopping online?
You can order from either store location and have your order shipped or note which store you'd like to pick it up in giving you an even greater selection.
What are your store hours?
Our Brookfield store hours are:
Monday, Tuesday, Friday and Saturday | 9:00am – 5:00pm
Wednesday and Thursday | 9:00am – 7:00pm
Sunday | 10:00am – 4:00pm
Our Simsbury store hours are:
Sunday | 10am - 4pm
Monday | Closed
Tuesday, Wednesday, Friday and Saturday | 9:00am - 4:00pm
Thursday | 9am - 7pm
We are open every day except Easter Sunday, Memorial Day, July 4, Labor Day, Thanksgiving Day, Christmas Eve and Christmas Day.
Do you offer classes?
Absolutely! We offer classes in both our Brookfield location and Simsbury location. Our class calendar for Brookfield and Simsbury feature quilting, bag-making, apparel sewing, skill-building workshops, beginner classes, and open sew sessions. We also host events with both local and nationally recognized instructors.
Can I rent the classroom for a group or sewing retreat?
Yes! Our fully equipped classroom—with 12 sewing stations, ironing and cutting stations, design walls, a private restroom, and a pantry area—is available for private retreats, guild events, and sewing days with friends.
Do you sell sewing machines?
Yes. We are a proud Bernina retailer in Brookfield, Bernette dealer in both locations, and authorized Handi Quilter longarm dealer in both locations. We also provide expert service, support, and lessons. Financing is available with the Sewing & More credit card from Synchrony Bank.
Do you offer longarm quilting services?
Yes, we offer professional longarm quilting using our Handi Quilter machines with Pro-Stitcher robotic quilting. Our team will help you choose the perfect design to complete your quilt.
Do you carry notions and patterns?
Yes! We stock hundreds of trusted-brand notions (including Superior Threads, OESD, Laurastar, Dritz, Clover, Gypsy Quilter, Taylor Seville, and more), as well as sewing patterns for quilting, bag-making, apparel, and accessories.
How does Cotton Candy Fabrics support the community?
Giving back is woven into who we are. We host charity sewing days, support local organizations, partner on quilt drives, and encourage sewing for causes. Our shop is a welcoming space where friendships grow and creativity thrives. Follow us on social media or visit our Brookfield class calendar or Simsbury class calendar to find out about upcoming events.
Do you offer rewards or loyalty programs?
Yes! Our rewards program allows you to earn points on purchases and redeem them for discounts on future orders—both in-store and online. For every $250 spent you will earn a $10 coupon. We also offer a 10% discount on your birthday!
Payments & Gift Cards
What forms of payment are accepted?
We accept major credit cards, debit cards, PayPal, Apple Pay, the Sewing & More credit card and Cotton Candy Fabrics gift cards. Checks are also accepted with proper identification.
Do you offer gift cards?
Yes, we offer both digital and physical gift cards that can be used online or in-store—perfect for treating your favorite maker.
Still have questions?
We’re happy to help! You can visit us in-store, reach out through our website, or give us a call in Brookfield 203-885-0792 or in Simsbury at 860-325-7774. We love talking fabric, helping with projects, and connecting with fellow makers.