Rewards FAQ

What are reward points used for?

Reward points can be used to redeem in stock merchandise throughout the Cotton Candy Fabrics store.  Some patterns are excluded due to agreements with third party vendors.

How do I earn points?

Every purchase made at Cotton Candy Fabrics earns points, excluding any shipping charges. Points are earned at a rate of 10 points for every dollar spent and are saved to your account automatically.

Where can I see my points balance?

You can always check your points balance in your dashboard by clicking on "My Account."

How do I redeem points?

Great question! Points can be redeemed by clicking on the product listing you wish to redeem points for. Under the "Add to Cart" button, you will see a button that reads "Redeem this Item for X,XXX points." Click that button to redeem points for that item.  Please note, for fabric redemption, the required point value shown is per yard of fabric.

How many points are needed to redeem an item?

That depends on the product. Point values required to redeem each product vary based on the retail value of that item and are per full yard. Your point balance must be sufficient to cover the point value required for each product.

Still have questions? Please contact us at [email protected]